Ever since Tiger Woods’ single car crash, the public relations experts have been saying that his transgressions (now elevated to infidelity) will have no significant impact on his brand. He will still be the PGA’s biggest asset and his yet-to-be-announced return to the game will be the biggest show. They’re partly right. Golf needs him and sponsors like Nike need him.
However, I argued a few weeks ago in a post that not all Tiger Woods’ sponsors should be lumped together. Not all will be equally prepared to stand by him. I wrote that ‘many are used to sponsoring athletes who have a bad boy image so this isn't particularly different. Not sure however how the folks at consulting firm Accenture are assessing this.’
So I’m not surprised at Accenture’s decision to pull the plug.
Here's what the CEO said in 2003 when the firm announced its deal with Tiger Woods for their 'Go on. Be a Tiger' campaign:
“Tiger Woods’ strength, mastery, discipline and relentless focus on winning are universally recognized qualities that mirror the characteristics of a high-performance business, making him the ideal representative for our market positioning,” said Joe W. Forehand, Accenture chairman and CEO. “A high-performance business is one that optimizes its resources to achieve its objectives and consistently outperforms competitors. Tiger is the best at his game, and we want our clients to be the best at theirs.”
The decision to end its association with Tiger Woods was explained this way by the consulting firm quoted in today’s Globe and Mail: “After careful consideration and analysis, the company has determined that he is no longer the right representative for its advertising. It wishes only the best for Tiger Woods and his family.”
I’m sure they had hoped for this to blow over quickly. While I suspect the golfer’s actions weren’t what Accenture meant when it talked about his ‘strength and mastery’, it’s the media frenzy, and his handling of it, that are causing the real damage.
Here’s an interesting perspective from sport lawyer David Yates in Lawyer Weekly.
Yates said the explosion in new technology; camera phones and blogs meant that sports players were under intense scrutiny, with the slightest indiscretion possibly ending up in the media.
"Ultimately, it may not be the actions of sports star, but the amount of negative publicity those actions generate that lead a party to consider invoking a moral hazard clause," he said.
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